Getting Started

Logging in for the first time

You will receive login details via email. Click the link, login and then it will ask for a new password.

AML/KYC Screen

The first screen will present you with some on-boarding steps, click the links and complete the relevant information.

Payment providers in the UK are FCA regulated meaning they must perform Anti-Money Laundering (AML) and Know Your Customer (KYC) checks to comply with legal regulations and prevent their services from being used for illegal financial activities. These checks help financial institutions detect and deter crimes like money laundering, terrorist financing, and fraud. By verifying a customer's identity and monitoring their transactions, they can identify and report suspicious behavior. This not only protects the integrity of the financial system but also safeguards the payment provider's reputation and prevents them from facing severe penalties and fines from regulatory bodies.

Information They'll Ask For

To complete these checks, payment providers typically request several key pieces of information to verify a user's identity and financial standing. For individuals, this includes:

Proof of Identity: A government-issued photo ID like a passport, driver's license, or national ID card.
Proof of Address: A utility bill, bank statement, or other official document showing their residential address.
Personal Information: Their full legal name, date of birth, and possibly a social security or other national identification number.

For businesses, the requirements are more extensive and include:

Business Registration Documents: Articles of incorporation or a government-issued business license.
Information on Key Personnel: Details about the directors, owners, and Ultimate Beneficial Owners (UBOs)—anyone who owns 25% or more of the company.
Business Address: Verification of the company's physical address.
Financial Information: Details about the company's finances and the source of its funds.